Due to modern technology, you can nowadays locate the position of the container in real-time. One of the best advantages of tracking your containers is that you can inform your customers as per their expectations and requirements. Despite the days, months, and years, you can easily use the tracking system for CBOX containers to inform their customers about what is happening to their orders. If there is any problem regarding the shipping structure, you will be able to notify the customers beforehand before the matter escalates. Additionally, the information you receive through the tracking system is also accurate. Therefore, you don’t have to worry about sending misinformation to the customers.
Due to the technology, the shipping industry is becoming more versatile. With the early signs of possible delays, you will be able to reduce the risks of detention and demurrage fees. As you will be able to save a significant amount of money, you can use this amount for other aspects of your business which will help you improve customer loyalty. Here are some perks of tracking your containers in real-time.
You Can Reduce The Risks Of Demurrage Fees And Detention
When you reduce the risks of detention and demurrage fees through shipment tracking technology, you can dramatically decrease the negative cash flows of your company. With the proper container tracking, you will receive proper alerts regarding the arrival time of your cargo. You will be able to notify others if there is a delay so that you can handle the situation effectively. Before the introduction of technology, the status of the cargo used to take time to update. This means that you can think of no delays in your shipment, where the cargo will arrive late and end up making you pay for demurrage fees and detention. Experts believe that if you use modern technologies, you will be able to notify your customers whether the shipment has arrived or not. Additionally, the real-time tracking information can also help you know the proper status.
Elimination Of The Manual Processes
The manual work is not only a tremendous waste of time but also a waste of other resources as well. When you improve the manual processes through the use of EDI or electronic data exchange, you will be able to decrease the duplication as well as other wastes of your company. EDI will remove the need of checking all the sites of the carriers manually so that you can easily determine the current status of the cargo. All the information regarding the container will be easy to process and access. You will receive an accurate notification so that you can adjust the delivery date properly.
Improvement In Customer Satisfaction
Customers will always love these improved processes of the business as they will be able to know the proper delivery time of their shipment. This will help you engage with your customers if sometimes happens. This way they can make contingency plans. Customers will undoubtedly love your business if you inform them regarding the shipping problems beforehand. The technology will also allow your customers to communicate with your business properly. As per Indeed, customer satisfaction attracts new leads.
These are some perks of tracking your container in real-time. If you have any other questions, make sure you comment below.